Want to Invest in Your Business? Then Invest in Your People!
Your sales and customer service teams are your company’s face to your customers. Do you have a sales or customer service team in place but aren’t getting the results you expect? Being successful on the phone requires soft skills (tone, pacing, inflection, enthusiasm, empathy) as well as hard skills (knowledge about your products and services, IVR and CRM system skills). SalesChasers will work with your agents, sales and service managers to develop their skills and performance with training to improve selling skills, call basics and effective call control.
Do you have a Sales or Customer Service Manager who needs development? SalesChasers will share best practices and teach them how to “inspect what they expect” in analyzing results. Developing a strong manager is key to developing strong sales and service associates.
Remote support is available anywhere in the US and onsite support is available in Atlanta, GA and Columbus, OH.